![]() ![]() Read this support article for what to do if you forgot your Apple ID passWORD - If you forgot your Apple ID password - Apple SupportĬontact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - Contact Apple for help with Apple ID account security - Apple Support Click here then select your device type if necessary -> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support - Which one you can use depends upon your equipment configuration. Read the Apple Support document for what to do if you forgot the passCODE on an iPhone or iPad. I am not clear as to which you are referring. There's a difference between between a passCODE which is a four or six digit code used to unlock a mobile device after you turn it on, and a passWORD which is what is used to log into your Apple ID account. If you do not have a computer, use this link Find Locations to find an Apple service location, or ask a friend if you can use theirs. If you forgot your Apple ID password - Apple Support If you forgot your Apple ID email address or phone number - Apple Support Note that typically this is an email address you use. ![]() Here are resources if you are prompted for your username and password and have forgotten them: You can, however, restore it from a backup as described in this support article -> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support Whichever method you use will result in erasing the iPhone. Read the support article for full information. After you try to enter your password ten times, your device will either erase itself or show Security Lockout and the option to Erase without a timer, depending on how you previously set up your device. ![]() You can only reach the "Security Lockout" screen if you have an active cellular or Wi-Fi connection and previously enabled Find My ( Find My - Official Apple Support ) on your device. If you can't follow the above steps (e.g., you are using an older iOS version), you can use a computer to reset your device -> If you forgot your iPhone passcode - Apple Support. When your device restarts, follow the onscreen instructions to set up your device again, restore your data and settings from a backup, and set a new passcode. Tap Erase to permanently delete all of your data and settings.Ħ. Enter your Apple ID password to sign out of your Apple ID on your device.ĥ. Tap Erase, then tap Erase again to confirm.Ĥ. When you're able to, continue to enter your passcode until the "Security Lockout" screen appears and you get the Erase option in the bottom corner of the screen. From your device's Lock Screen, try to enter your passcode five times until the " Unavailable" screen appears and your device asks you to try again later.Ģ. If you're using an eSIM, contact your carrier before trying these steps and ask for a QR code to set up your eSIM again.ġ. How to reset your device if you are running iOS 15.2 or later: > If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support Refer to this support article for various methods that you can use to resolve this which one you can use depends upon your equipment configuration. ![]()
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